Store Location and Hours: Sugar Bean Boutique is located at 1525 Tennessee Ave Lynn Haven, FL 32444 and is open Tuesday-Friday 10am-5pm & Saturday 10am-2pm. Closed Sunday and Monday. Sugar Bean Boutique will process online orders Tuesday-Friday 10am-4pm CST, no orders will be processed Saturday-Monday or Holidays. You can shop online with us 24/7 at shopthesugarbean.com
Contact Information: Please contact us at 850.248.5170 or Shopthesugarbean@gmail.com with any questions that you may have regarding your purchase/order. We are happy to return your email within 48hrs.
Shipping: We ship orders Tuesday-Friday. All orders are shipped USPS with a $8.99 flat rate fee for all orders under $150. Spend $150+ to receive free shipping on your purchase. Once your order ships via USPS, Sugar Bean Boutique is no longer responsible for your package, if there are delays or damages. Please make sure to include your correct address when checking out.
Exchanges & Returns: We hate to hear when something doesn’t work out for you, as our goal is for you to love it. Need a smaller or larger size? Don’t love the style? Please visit us in store, email or call us within 48 hours of receiving your purchase so that we can help with an exchange. Our inventory goes fast, so please contact us ASAP.
Sugar Bean Boutique will gladly accept exchanges/returns on apparel and home decor merchandise within 7 days of purchase. Sale items, candles, jewelry, headbands and personalized items are FINAL SALE. STORE CREDIT is issued via gift card and is valid in store and online. NO REFUNDS issued at this time.
*PLEASE NOTE* Clothing items must not have been worn or show signs of wear/be damaged and home decor items must not show signs of use. When exchanging/returning an item it must include the tag and you must have the receipt. We take all precautions when packaging your order to make sure it is packed with the best of care. We inspect all items before sending to make sure none are damaged before mailing them out. When exchanging or returning an item, please include photos of the damages if you are returning an online order.
To exchange/return your item, please visit us in store or return to Sugar Bean Boutique attn: Returns Department 1525 Tennessee Ave Lynn Haven, FL 32444 with the email approving your exchange. The cost to return/exchange is your responsibility. Unfortunately at this time, we do not provide labels or cover the costs of returns and exchange expenses.
Sugar Bean Boutique is NOT responsible for items lost when returning them, or the cost of return shipping. We recommend purchasing tracking with your item and keeping your shipping receipts.
Pre-Order Terms and Conditions:
Pre-Orders: By placing a pre-order with Sugar Bean Boutique, you are agreeing to purchase items that are not yet in stock and will be shipped at a later date. Pre-orders are a way for you to secure an item in advance of its official release.
Shipping Dates: Pre-order items will ship once they are available. While we strive to meet a quick turn around of 30-60 days, please note that they are subject to change due to various factors, including production and supply chain delays.
Customer Responsibility: It is the customer’s responsibility to carefully review or inquire about the expected ship date at the time of purchase. We will make reasonable efforts to notify you of any significant delays, but ultimately, it is the customer’s responsibility to check the product page for updates regarding pre-order availability.
Payment: Full payment will be collected at the time of your pre-order, regardless of the later shipping date. This ensures that your order is secured, and you will be notified once your item is shipped.
Cancellations & Refunds: Once a pre-order is placed, it is non-cancellable and non-refundable, except in the case of a significant delay later than 100 days or other issues on our end. If an item is delayed beyond the expected shipping date, we will notify you and provide options for store credit or a different item.
Sale Items:
All sale items are final sale. No exchanges or returns on these items.
Terms and Conditions: As a customer of Sugar Bean Boutique, it is your responsibility to read the FAQ/Return and Exchange policies when purchasing items. By purchasing an item from us, you are agreeing to our terms/conditions.